FAQ
Answers to the questions we hear most.
This hub aggregates the FAQs already published across our service, solution and industry pages. For a specific service's FAQ, visit that page directly.
General
How is Dmedia different from a typical marketing agency?
We run digital marketing, web/product, AI, automation and video as one connected system with one accountable team, rather than handing pieces off to separate vendors who don't talk to each other.
Do you require long-term retainers?
No u2014 we support both scoped, standalone projects and ongoing retainers, depending on what actually fits the work.
What is AEO and why does it matter for SEO now?
Answer Engine Optimization is the practice of structuring content so AI-driven answer engines can extract and cite it directly, not just rank it in a list of blue links u2014 it now sits alongside traditional SEO rather than replacing it.
Do I need a large team to adopt AI automation?
No u2014 most of the highest-value automation starts with a single workflow, like lead follow-up, support triage or CRM data hygiene, not a company-wide rollout.
What's the difference between marketing automation and AI automation?
Marketing automation runs fixed, rule-based sequences (like an email drip). AI automation adds the ability to interpret unstructured input and make a judgment call before acting u2014 the two are often combined.
Do you build websites, or only market them?
Both u2014 web design and development is one of our seven service pillars, and a lot of our marketing and automation work depends on the site itself being built correctly first.
What's the difference between video ads and organic social video?
Video ads are built and targeted for paid distribution with a direct response goal; organic social video is built for a platform's native feed behavior and typically optimizes for reach and engagement first.
What are content arbitrage and search arbitrage?
They're traffic/yield-monetization disciplines distinct from client-side performance marketing u2014 buying or generating traffic and monetizing it through ad placements or affiliate offers, rather than driving traffic toward a client's own product. We explain each in detail on the Monetization service pages.
How is pricing structured?
Pricing depends on scope u2014 a defined project (like a website rebuild) is quoted against deliverables, while ongoing work (like performance media management or automation maintenance) is typically a retainer. We don't publish a fixed rate card because the right structure depends on the work.
What does a typical engagement look like from first contact to launch?
Discovery conversation, a scoped strategy, build, activation, and then ongoing measurement and optimization u2014 the same six-step methodology regardless of which service pillar the work starts in.
Services
Which service should I start with?
Most engagements start with a discovery conversation, not a pre-picked service — we scope the mix that fits your goal.
Do you offer standalone projects, or only retainers?
Both. Some work is a defined project (a website rebuild, a video series); other work runs as an ongoing retainer.
AI & Automation
Do I need a large team to adopt AI automation?
No — most of the highest-value automation starts with a single workflow, like lead follow-up or CRM data hygiene.
Is our data safe if we use AI tools?
We scope AI implementations around your existing data-governance requirements and only use reputable, enterprise-grade providers.
Still have a question?
Ask us directly — we reply personally, not with a bot.